Terms of service

Terms of Service:

Last Updated 7.11.2025

Please read these Terms of Service carefully before accessing or using our website and services. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

This website is operated by NELLIA korut. Throughout the site, the terms "we", "us" and "our" refer to NELLIA. We reserve the right to refuse service to anyone for any reason at any time.

We sell jewellery and related accessories. We strive to display the colors, features, and materials of our products as accurately as possible. However, we cannot guarantee that your device's display of any color will be accurate.

  • Materials & Authenticity: We guarantee the authenticity of the materials used in our jewellery as described in the product listings.
  • Pricing: Prices for our products are subject to change without notice, for example, due to fluctuations in precious metal markets. We reserve the right at any time to modify or discontinue any product.
  • Custom Orders: For custom or personalized items, please note that these may be non-returnable. Specific terms for custom orders will be outlined at the time of purchase.

We reserve the right to limit the quantities of any products or services that we offer. We may  limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

We are not liable for any delays in shipping or failure to deliver caused by third-party delivery services. Estimated delivery dates are given as approximations only. We recommend purchasing shipping with tracking and insurance, especially for high-value items. 

Please review our separate Return Policy section for detailed information about returns and refunds. We adhere to local consumer protection laws, including the EU's 14-day cooling-off period where applicable.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Finland.

Questions about the Terms of Service: contact us nelliakorut@gmail.com